Help

Need help using Practice Self-Regulation? Check out this video for a quick overview of how to use this program. We also have some frequently asked questions (FAQs) that can help answer some common questions. If you still need assistance, you can ask your helper or use the Contact link at the bottom of this page to send us an email.

You get to choose whether or not to make the answers that you type in private. Anything you type will be private unless you click on the check box where it says “Let my helper see this answer.”

All of the answers that you type in are stored both in the sessions and on the My Answers page. Some Practice Self-Regulation participants use this page kind of like a journal. You can even change your answers if you want to.

You can go back to any session or any part of the Practice Self Regulation website any time you want. Just log in and click on the session or part of the website that you want to review.

Each of the screens in the session is timed so that you can’t move forward until you’ve had a time to read the content. The arrow will turn blue after a few seconds so you can move forward.

Once you finish a session, you are not able to begin the next session for two days. We designed the program this way so you have enough time between sessions for everything to sink in. You also have to have a meeting with your helper before you can begin session 3 and session 7.

You can use the Message Center whenever you want to contact to your helper. Your helper can also use the Message Center to send you messages or to schedule a meeting.  If you need immediate help or support, please call one of the crisis lines on the Resources page.

Just click on the “Lost my password” link on the login page. Enter your email address and we will send you a link to reset it.

If you have technical problems, please use the Report a Bug button at the bottom of the page to let us know what’s going on.